Disappointed in how long it took to get delivered. Ordered on 11-21 and did not get delivered until 12-11 plus delivery was 1 1/2 hrs late. There was a defect with the chaise lounge (wood cracked by one of the screw holes). Does require assembly. Like the furniture, very comfy. Disappointed with delivery time and defect.
Rating: 3 / 5

at first i gave them 4 stars but its been a whole month and i still havent received my refund for shipping!!!

First I’d like to announce once again that the shipping company used by Visiondecor is horrible (Baileys)! Not only was it late; they also came to my city just twice a month. (im in cheyenne, wy the capitol of the state btw) i ordered it on 29 Jan 2010 and received it today on 11 Mar 2010!

the furniture itself is beautiful! i made my rating based off of this alone. (Visiondecor just needs a new shipping company). they also promised to refund me the cost of shipping which was $228 for the hassle. I paid about $460 for my couch here on Amazon and as soon as i did they raised the price to $999! i wouldnt pay that much for it! the material and color is nice! the chaise is reversible which is a good thing except for the fact that the two pieces of the actual sectional (the chaise and the couch part) dont connect! and im guessing that it is for decorative reasons! but i have a few ideas to solve that. hopefully it works!

putting it together alone took me about 1.5-2 hours! really easy once you figure out the instructions. which were pics only and small ones at that! but it shows both the right chaise and the left chaise instructions! it is a little stiff but with use i believe it will become more comfortable!

the shipment is 3 boxes total! the ottoman, the chaise and the actual couch part all in their own box with the pillows stuffed in the bases! the color is exactly as seen in the picture and no sure if this is real leather (i dont think so) but its not so bad)! hope this helps!
Rating: 2 / 5

I recently ordered this item from Vision decor furniture and they DO NOT have this item in stock, although they will say that they do. I waited over 2 weeks for this item to be shipped, but VISIONDECOR did NOT send this item… in fact they waited 2 weeks after I called them a few times about this order….. 2 whole weeks to tell me that they did not have this product in any of the colors… they also offer NO type of support what so ever. I could’ve ordered this from somewhere that DOES have this product in stock, but they lied.
Rating: 1 / 5

My husband and I waited 5 days for this sofa, which we were so excited to get. Well, it never came on the due date. If we did not contact the seller, we never would have known that they were having problems contacting us. They said that they emailed me about a delivery confirmation. Right! I never received any correspondence from them and they didn’t even attempt to contact me by mail. What bothered us the most is that the seller did not even try to make amends or resolve, we were just inconvenienced and left hi and dry. What a disappointment. We really wanted this furniture set – now we have to start our search for a living room set all over again. I would definately NOT recommend using the seller to purchase this item.
Rating: 1 / 5

I was very satisfied with the sofa. It was packed in a way that made it very easy to manage while getting up a very difficult stairway. The sofa looks very nice and was easy to put together. Moysha Furniture was the business that my order came from and they were great to work with when I had a question about my delivery and it was to me in 1 week from the time I placed my order.
Rating: 5 / 5